Last updated: May 2025
Privacy Policy
At Digifinity, your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our website or services.
1. Information We Collect
We collect information you provide directly, such as your name, email address, company name, and any other details you submit through our contact forms or during discovery calls. We may also collect usage data when you visit our website, including IP address, browser type, pages visited, and time spent on site via analytics tools.
2. How We Use Your Information
We use your information to respond to enquiries, deliver contracted services, send relevant communications (with your consent), improve our website and offerings, and comply with legal obligations. We do not sell your personal data to third parties.
3. Data Sharing
We may share your data with trusted service providers who assist in operating our business (e.g. email platforms, analytics tools) under strict confidentiality agreements. We may disclose information if required by law or to protect our legal rights.
4. Cookies
Our website uses cookies to improve your browsing experience and gather anonymised analytics. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Client project data is retained for a minimum of 3 years following project completion.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
7. International Transfers
As we serve clients across the US, UK, Canada, and Australia, your data may be transferred and processed internationally. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or contacting you directly. Continued use of our services after changes constitutes acceptance.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].